Terms of service
ChatGPT said:
Here’s a refined version of your Terms of Service:
When Will I Receive My Parcel?
Your order will typically be shipped within 5-7 working days. If there are any anticipated delays, we will notify you as soon as possible. In the event that an item is unavailable, we’ll contact you with an update on your delivery. Please note that custom orders may take longer to process.
What If My Item Is Damaged?
If your item arrives damaged, please notify us within 48 hours by sending an email with a photo of the damage. If a replacement is possible, we will arrange this for you. For further details, please refer to our Delivery & Returns page.
What If I Change My Mind?
If you wish to return an item that is not damaged or used, please contact us within 14 days of receiving it. Items must be in their original packaging and in brand-new condition. For more details, please see our Delivery & Returns page.
You Don’t Have Exactly What I Want - are you able to order it in?
We love to help and any custom orders where possible. If you have a specific request, feel free to reach out to us with your requirements.
Are All of Your Products Safe for All Ages?
Safety is our top priority. Our products are carefully selected or crafted with safety in mind. Age recommendations are provided on item listings where applicable. However, we strongly encourage adults to inspect all products for any signs of damage and assess safety before use.
All of our handmade products comply with toy safety standards.